Last updated：July 28, 2026
1. Scope
This policy applies to the GOTCOOL website operated by GOT Micro Channel Heat Transfer Technology(Beijing) Co., Ltd. and to project inquiries, document requests and contact services provided through this website. It does not govern information processed independently by third-party websites or services.
2. Information we collect
When you submit an inquiry or request information, we may collect your name, company, email address, telephone number, region, project operating conditions, technical requirements and any message you choose to provide. To protect and operate the website, our servers may also record access time, IP address, browser and device information, pages visited and error logs.
3. How we use information
We use information to respond to inquiries, evaluate liquid-cooling project requirements, provide product and technical materials, arrange commercial or engineering discussions, improve the website, maintain security and comply with applicable law. We will seek additional consent before using personal information for an unrelated purpose where required.
4. Cookies and similar technologies
The website may use essential cookies to remember language selection, privacy preferences and security state. You can delete or restrict cookies through your browser settings. Disabling essential cookies may affect language switching, form submission or certain security features.
5. Sharing and service providers
We do not sell personal information. We may engage qualified providers for hosting, storage, email delivery, customer communications or security operations and permit processing only as necessary to provide those services. We may also disclose information where required by law, regulation or a valid legal process, or where necessary to protect lawful rights and safety.
6. International transfers
If project communication or a service we use requires personal information to be transferred across borders, we will follow applicable legal requirements and use safeguards such as contractual obligations and access controls. Where separate consent or additional notice is legally required, we will complete that process before the transfer.
7. Retention
Website inquiry information is normally retained for no longer than 730 days. A longer period may apply where required by law, while a contract or project relationship remains active, or where information is needed to resolve a dispute. Information will then be deleted or anonymized.
8. Security
We use risk-appropriate access controls, permission management, transmission safeguards, logging and security checks to protect information against unauthorized access, disclosure, alteration or loss. No internet transmission is completely secure. If an incident may affect your rights, we will take remedial and notification steps required by applicable law.
9. Your rights
Subject to applicable law, you may request access to, a copy of, correction, completion or deletion of your personal information. You may also withdraw consent, request restriction of processing or ask us to close an inquiry record. We may verify your identity before acting on a request.
10. Children
This website is intended for businesses and professional users and is not directed to children. We do not knowingly collect children’s personal information. If we learn that such information was collected without appropriate authorization, we will take steps to delete it.
11. Policy updates
We may update this policy to reflect changes in website functions, business processes or legal requirements. The revised policy will be posted on this page with a new update date, and material changes will be highlighted through an appropriate notice.
12. Contact us
For questions about this policy or our handling of personal information, or to exercise a privacy right, email info@gotco.cn or call 13164791651. We will verify and process requests in accordance with applicable law.